Refund policy

RETURN/CANCELLATION POLICY

At this time, 1210 Printing is not accepting ANY returns or exchanges. Please be advised prior to purchasing. If you need to cancel an order please contact us within 30 min of placing your order and we will refund you in the form of store credit.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact via email at 1210printing@gmail.com must be made within 5 days in order to rectify the situation. Emails regarding defective, damaged, missing or wrong items sent after 5 days of receiving any order will be not be accepted.

Refunds: 

If there is an issue with print quality or adherence, we will reissue your order, but not for reasons of poor file quality. 

Unfortunately, we cannot accept returns on sale items or gift cards.

SALES TAX

1210 Printing charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.