FAQ
How can we contact you?
You can reach us via email at 1210printing@gmail.com or 956-573-8935
What are your business hours?
- We are open Monday- Friday from 10:00 am to 6:00 pm cst.
- Saturday: 10:00 am to 1:00 pm cst and closed on Sunday
Where are you located?
- We are located in Cypress, TX off of 290 and Huffmeister near the North Cypress Hospital
- Local pick up address: 10831 White Oak Point Court, Cypress, TX 77429
What is your turn around time?
We are operating at a 24-48 hr TAT
What is DTF?
Direct To Film printing is an printing technology that facilitates printing art and graphic designs onto special films that can then be transferred onto fabric/apparel. DTF printing uses heat and high pressure to transfer the artwork onto the chosen apparel. DTF printing is long lasting, durable and can last as long as traditional screen printing.
Do you Print in house
Yes! 1210 Printing uses commercial grade printers as high-quality prints is our #1 priority. We print and ship out of Cypress, TX
Do you do same day printing?
Yes, we have a “Rush my order” at a low cost.
What file types should I use when uploading my Artwork?
- 300 dpi resolution is recommended for best results
- Transparent background
- Minimum line thickness 0.02 in
- Upload file exactly at dimensions they will be printed. We do not resize artwork.
- Accepted files: .ai, .eps, .png
- DO NOT mirror images
What are the pressing instructions?
Application Instructions
DTF transfers require the use of heat press due to the high, even pressure that is needed for correct application. Pressing with home iron is not recommended.
Pressing Temperature: 300°F-325°FPre-Press Garment for 5-10 seconds to remove any moisturePressing Time: 20 secondsPressure: HIGHPeel: Warm or Cold PEEL**press for a second time after peeling the paper. Use parchment paper or a teflon sheet for second press.**These settings are recommendations only...please adjust accordingly.
What can we press DTF on?
1210 Printing DTF (Direct-to-Film) transfers are incredibly versatile, enabling vibrant and durable prints on any garment or material. Whether it's cotton, polyester, blends, or even leather.
How long does a DTF transfer last on a shirt?
We pride ourselves in offering our clients the highest quality of DTF transfers. Our Transfers have been tested to last 60+ washes and withstand everyday wear and tear.
What file format should my artwork be?
- You can upload your artwork in .AI, .EPS, or .PNG format with a resolution of at least 300 DPI and with a 100% transparent background. We will convert your color mode from RGB to CMYK
- .PNG is strongly recommended
- Artwork line thickness should be at least 0.02 in. or thicker. Any part of the artwork thinner that this will likely not pronto or transfer to the garment.
- DTF transfers are printed in CMYK, but your phone/computer/tablet screen displays in RGB. Some colors might print how they look on the screen, but we cannot the colors will match.
- DO NOT mirror your images, our software automatically does that for you.
- Please ensure artwork is exactly as you want it printed. All artwork will be printed the way we receive them.
- By ordering you declare that you have copyrights and or are the owner of the artwork to be provided.
What is the maximum width you can print?
22 inches
What is your return policy?
At this time 1210 Printing does not accept returns or exchanges. Please inspect your order upon receipt and contact us immediately at 1210printing@gmail.com if the item is defective, damaged or if you received the wrong item so we can determine next steps.
How do I store my DTF Transfers?
DTF storing recommendations:
- Storing DTF (Direct to Film) transfers properly is crucial to maintain their quality and usability. Here are some recommended steps on how to store DTF transfers effectively:
- 1. **Keep in a Cool, Dry Place:** Store DTF transfers in a cool, dry environment away from direct sunlight, humidity, and heat sources. Temperature fluctuations can affect the adhesive properties and print quality.
- 2. **Flat Storage:** Store DTF transfers flat to prevent them from curling or wrinkling. Place them between sheets of protective material, such as parchment paper or release liners, to avoid sticking together.
- 3. **Avoid Creasing:** Handle DTF transfers carefully to prevent creases or folds, as these can affect the application process and final print quality.
- 4. **Use Airtight Containers or Ziplock Bags:** If storing multiple transfers or sheets, consider placing them in airtight containers or sealed ziplock bags to protect them from dust, moisture, and exposure to air.
- 5. **Labeling:** Clearly label the storage containers or bags with the type of transfer, date of production, and any specific instructions or details to ensure easy identification and usage in the future.
- 6. **Keep Away from Chemicals and Solvents:** Avoid storing DTF transfers near chemicals, solvents, or strong odors, as these can potentially damage the transfers or affect their adhesive properties.
- 7. **Regular Inspection:** Periodically inspect stored DTF transfers for any signs of damage, discoloration, or deterioration. Use transfers in the order they were stored to maintain freshness and quality.
By following these storage tips, you can extend the shelf life and usability of your DTF transfers, ensuring they remain in optimal condition for your printing projects.